The details matter
Contact
A question about a pressing, a parcel or a payment? A few useful details make it easier to get to the right answer.
Get in touch
Contact details coming soon
The store has not published a contact address yet. Keep your order reference and check your confirmation for any contact details supplied with your purchase.
Find your ordersFor an existing order
Have your order number and the email used at checkout ready. You can find order details through your confirmation link or your account.
- Delivery: include the destination and any tracking reference.
- Record condition: include the title, catalog number and a description of the issue.
- Payment: share the order reference and the status you see. Never send passwords or complete card details.
Before you buy
Include the record title and catalog number when asking about a release. Check the listing for media and sleeve grades, format and condition comments.